Privacy Policy

Last updated: June 23, 2026

Welcome to Oceanhood Inc. (“Oceanhood,” “Company,” “we,” “our,” or “us”).

Oceanhood Inc. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, process, and safeguard information when you access or use our website, marketplace platform, applications, payment systems, communications, and related services (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We may collect the following categories of information:

A. Information You Provide

Including:

Full name
Company name
Vessel information
Shipping and billing addresses
Telephone numbers
Email addresses
Payment information
Tax or customs documentation
Communications with us
Product inquiries and orders
Uploaded documents or files

B. Automatically Collected Information

When you use the Services, we may automatically collect:

IP address
Browser type
Device identifiers
Operating system
Geolocation data
Access times
Website interaction data
Cookies and tracking technologies
Referral URLs
Usage analytics

C. Transaction Information

Including:

Purchase history
Merchant information
Delivery instructions
Vessel destination data
Port information
Payment confirmations
Refund or dispute records

HOW WE USE YOUR INFORMATION

We may use your information to:

Operate and maintain the Platform
Facilitate marketplace transactions
Process payments
Coordinate deliveries
Verify accounts and identities
Provide customer support
Improve the Services
Detect fraud or unauthorized activity
Comply with legal obligations
Enforce our Terms and policies
Send transactional communications
Provide service updates and security notices
Conduct analytics and business operations
We may also use aggregated or anonymized information for research, operational, and statistical purposes

PAYMENT PROCESSING

Payments may be processed through third-party payment providers including:

Stripe
Revolut Business
Financial institutions and banking partners
Oceanhood does not store full payment card details on its own servers unless expressly stated

Payment providers may collect and process your information according to their own privacy policies and regulatory obligations.

COOKIES AND TRACKING TECHNOLOGIES

We may use:

Cookies
Pixels
Session identifiers
Analytics tools
Advertising technologies

These technologies help us:

Authenticate users
Improve website functionality
Analyze traffic
Personalize user experience
Prevent fraud
Measure marketing effectiveness
You may disable cookies through your browser settings; however, some Services may not function properly

SHARING OF INFORMATION

We may share information with:

Merchants and suppliers
Shipping and logistics providers
Port delivery agents
Payment processors
Technology service providers
Legal, regulatory, or government authorities
Professional advisors and auditors
Fraud prevention services
We do not sell personal information to third parties for unrelated commercial marketing purposes

INTERNATIONAL DATA TRANSFERS

Because Oceanhood operates internationally within the maritime industry, your information may be transferred to and processed in countries outside your jurisdiction, including the United States and other countries where our service providers operate.

By using the Services, you consent to such international transfers.

DATA RETENTION

We retain personal information for as long as necessary to:

Provide Services
Comply with legal obligations
Resolve disputes
Enforce agreements
Maintain financial and tax records
Prevent fraud
Retention periods may vary depending on applicable laws and operational requirements

SECURITY

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, misuse, or destruction.

However, no internet transmission or storage system can be guaranteed completely secure.

USER RIGHTS

Depending on your jurisdiction, you may have rights to:

Access personal information
Correct inaccurate data
Request deletion
Restrict processing
Object to certain uses
Request data portability
Withdraw consent where applicable

To exercise your rights, contact us at:

sales@theoceanhood.com
We may request identity verification before processing requests

CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under the:

California Consumer Privacy Act (CCPA)
California Privacy Rights Act (CPRA)

Including rights related to:

Access to collected information
Deletion requests
Correction requests
Opt-out rights for certain data sharing
Oceanhood does not knowingly sell personal information as defined under California law

Source:

California Consumer Privacy Act (CCPA)

GDPR NOTICE

If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, processing of personal data may occur under lawful bases including:

Contract performance
Legal compliance
Legitimate interests
Consent

You may have additional rights under the:

General Data Protection Regulation (GDPR)

CHILDREN’S PRIVACY

The Services are not directed to individuals under 18 years of age.

Oceanhood does not knowingly collect personal information from children.

SANCTIONS AND COMPLIANCE

Oceanhood may collect and process information necessary to comply with:

Anti-money laundering laws
Export regulations
Maritime compliance requirements
International sanctions regulations
Know Your Customer (KYC) obligations
Accounts or transactions may be restricted where compliance concerns exist

THIRD-PARTY LINKS

The Platform may contain links to third-party websites or services.

Oceanhood is not responsible for the privacy practices, content, or security of third-party websites.

Users should review third-party privacy policies separately.

CHANGES TO THIS POLICY

Oceanhood reserves the right to modify this Privacy Policy at any time.

Updated versions become effective immediately upon posting to the Platform.

Continued use of the Services after updates constitutes acceptance of the revised policy.

CONTACT US

If you have questions regarding this Privacy Policy, please contact:

Oceanhood Inc.

8 The Green, Suite G
Dover, Delaware 19901
United States
Email: sales@theoceanhood.com
Website: www.theoceanhood.com